Rock Hit Windshield, Who Is Responsible
Written by T&S Auto Glass

Rock Hit Windshield, Who Is Responsible?

Our vehicles are investments and when a rock hits yours the first thing you think is a rock hit my windshield, who is responsible? Who will pay for the damages to my vehicle? It’s nearly impossible for you to know which vehicle in front of you kicked up a rock in busy traffic. If you are sure of which vehicle it was you do have a few options in Arizona.

  • It is possible to sue the other driver, which is nearly impossible without them confessing to negligence.
  • It’s possible to contact the other drive and file an insurance claim with their insurer.
  • You can contact your own insurance company and let them handle it alone.

This scenario is based on the idea that the vehicle that kicked up the rock did so unintentionally. Rocks thrown from the roadside or dropped off overpasses are a whole other store that involves criminal charges. If you’ve been the victim of rocks being thrown at your vehicle, call the police immediately.

Unsecured Loads & Damage

Arizona state law states that:

“A person shall not drive or move a vehicle on a highway unless the vehicle is constructed or loaded in a manner to prevent any of its load from dropping, sifting, leaking or otherwise escaping from the vehicle.” (A.R.S. 28-1098.A).

If the rock that hit your windshield fell out of a truck carrying an unsecured or uncovered load, you may be able to request that the trucking company pay for repairs. Proving it was their truck is complicated unless you have video proving that their load was in fact unsecured and the rock that hit your vehicle wasn’t simply laying on the highway.

This is an uphill battle as you will have had to have taken a quick picture of the vehicle or have a always on video recorder while you drive. If in fact you can prove that the truck was overfilled or unsecured the trucking company may take responsibility

Can I Sue The City or State?

The state of Arizona maintains highways but it is not possible to sue the city, county, or state for rock chips. ARS 12-820 is Arizona’s law preventing law suits for this type of situation under what’s called sovereign tort immunity. This measure protects public entities and public employees from lawsuits related to debris in the road.

How Do I Get My Windshield Repaired?

Using your insurance is probably the easiest way to get stress free windshield repair in the Phoenix Valley. Knowing for sure which vehicle it was that unintentionally ran over the rock that damaged your windshield is tricky, and even harder to prove. Luckily Arizona is also a state where it is possible with the right car insurance to get a zero deductible windshield replacement. So the best course of action is to contact your local windshield repair company or insurance company.

Phoenix Valley Windshield Repair

If you’ve got a rock chip or crack in your windshield T&S Auto Glass is your source for the most meticulous and professional windshield repair in the valley. We offer service at our shop in Tempe and also anywhere in the valley with mobile windshield repair. Our team will help you with every facet of the process from assessing the damage, helping with filing insurance claims, to meeting you at or your home or office to perform the service. Choose the best in windshield repair in the valley and enjoy the best customer service and quality of work with T&S Auto Glass.

How To Get Free Windshield Replacement In Arizona
Written by T&S Auto Glass

How To Get Free Windshield Replacement In Chandler, Arizona

If your looking for information on “free windshield replacement“, this article should help steer you in the right direction. This article will show you how to get your windshield replaced for free.

States like Arizona have special laws and policies when it comes to windshield replacement and repair. Some cities in Arizona are even eligible to purchase separate auto glass coverage that covers your windshield repairs for free, without having to pay your deductible. Some coverage’s in Arizona even cover windshield replacement for free. Also see below for a list of other states that have free windshield replacement.

What Cities in Arizona offer Free Windshield Replacement & Repairs?

Insurance paid for, free windshield replacement is available in Peoria, Tempe, Ahwatukee, Avondale, Mesa, Gilbert, Flagstaff, Phoenix, Scottsdale, and Chandler, Arizona. If you have comprehensive coverage and purchase the auto glass endorsement you will not need to pay a deductible when you replace your windshield.

Do I need To Pay A Deductible If I’m Replacing The Entire Windshield?

No deductible windshield replacement is possible depending on the type of insurance you have. Usually any repair to a chip or crack will be completely covered without the need to pay a deductible. Although, if you are replacing the entire windshield, you may have to still pay. It all depends on the type of comprehensive coverage you have and if you purchase the auto glass endorsement or not.

How To Make An Auto Glass Claim?

Here is how you start the auto glass claim process with you insurance company.

  1. Call your insurance company to start the claim
  2. Prepare details about the incident for questioning
  3. The insurance company will go over you policy with you and explain what’s covered and what’s not

If you have the right auto glass coverage, your agency will arrange for repairs with an auto glass company. Some auto glass companies are even going mobile and can come to your home or office for the repair. Most claims are usually completed within 48 hours.

With help from auto insurance coverage, getting a windshield replacement has never been cheaper or easier. If you need windshield replacement in Chandler or Tempe, AZ call TS Auto Glass today.

Windshield Regulations

The U.S. Department of Transportation set forth the minimum standards for the condition of windshields. The level of visibility is the deciding factor and must be enforced by each state. The area above and around the steering wheel must be free from damage. This area is defined as inch out on either side of the steering wheel and two inches from the top of the windshield. A single crack is permitted in this area, but it must have no intersecting cracks.

How Long Can You Drive With Cracked Windshield In Arizona
Written by T&S Auto Glass

How Long Can You Drive With Cracked Windshield In Arizona?

If you are wondering whether you can get a ticket for driving with a cracked windshield, this post should help!

Safety Tips and Laws On Cracked Windshields

How Long Can I Drive with a Windshield Crack In Arizona

Does this sound like you? “My windshield is cracked but I am going to continue to drive it as long as possible so I don’t have to spend the money to repair it right away”. Well, you are not alone, 1,000’s of people are driving with cracked windshields everyday! Although, just because you can still see through the windshield doesn’t mean it is safe to do or legal.

Safety Issues with cracked windshields in Arizona

You windshield not only provides visibility while driving but it also support the structure of your vehicle. For example: If you had a roll-over accident without a windshield, the crash could nearly crush the entire top of the car closest to your head. Even small cracks or chips are enough for your windshield to lose its structural integrity. Also, your windshield acts as a force re-distributor. If you were to get into a front end collision, your windshield causes the force to move downwards instead of straight towards you or your passengers.

Your windshield also has a built in safety feature that prevents glass from flying around if you are in an accident. Even small cracks and chips can damage this safety feature leaving you in immediate danger if you were to even get into a minor accident.

The windshield in your vehicle also holds your air bags in place. If your windshield glass is damaged, the air bags could deploy incorrectly.

One of the purposes of your windshield is to actually provide you with additional protection should an accident occur. Aside from keeping bugs, dirt and the wind out of your eyes while driving, a windshield also acts as a barrier between you and the possibility of you flying through it”. Centennial Glass

Arizona Cracked Windshield Replacement Law 

It is illegal to drive with a cracked windshield that impairs the vision of the driver according to Arizona’s cracked windshield replacement law. Know your local laws for your state about cracked windshields.

“Any crack over 1/4″ wide should be fixed or replaced. Any crack under 1/4″ is OK to drive with in Arizona. See § 393.60. This criteria applies to the driver’s side of the vehicle and does not talk about the passenger side of the windshield”.

Arizona’s windshield law states, “Set by D.O.T., state traffic laws extend beyond the minimum requirements. Every state windshield-visibility law states that windshield damage cannot impair a driver’s vision. In some states, including Arizona and Florida, the kind of damage which qualifies as visual impairment is not actually defined, but is left up to the law-enforcement officer to decide“.  ICC COLLISION CENTER

How long can you drive a car with a windshield crack in Arizona?

There is no time limit on how long you can drive with a cracked windshield. A better question is, “how long can you drive a car with a cracked windshield before getting pulled over by a police officer and given a ticket?”.

Can I get a ticket for driving with a cracked windshield?

Yes you can get a ticket for driving with a cracked windshield in Arizona. The average ticket in Arizona for driving with a cracked windshield can be anywhere from $100 to $150. So, save yourself the money and get your windshield replaced right away. There are even insurance companies in Arizona that offer free windshield replacement without paying a deductible. If you are planning on buying auto insurance soon, make sure and get the windshield and glass coverage.

This is a very scary situation for any driver. Before you do replace your windshield consider the following:

How big is the chip or crack?

Very small chips and cracks aren’t a huge risk unless they impair your driving vision in any way. A windshield with a large spider crack should be replaced right away, due to the fact that it is unsafe and a bulls-eye for police officers.

Where the crack is located?

As mentioned in the previous sentence, if the crack or chip impairs your view from the driving seat, it should not be driven again until it is fixed or risk the safe safety or legal issues. With free windshield replacement in Arizona and mobile windshield replacement specialist that can come to your home or office, there is no excuse for risking your safety or costing yourself more money by not replacing your windshield.

How much does windshield replacement cost In Tempe & Phoenix, Arizona?

  • Windshield replacement in Arizona will cost you anywhere from $0 to $600 dollars depending on your type of windshield and if there are any electrical components installed in them for HUD etc.
  • Cracks ranging a foot or less will cost you anywhere from $10 to $65.
  • Cracks ranging a foot or longer will cost you anywhere from $65 to $85.

If you live in the Tempe, AZ area and need windshield replacement services, look no further than the trusted windshield repair professionals at T&S Auto Glass.

Best Windshield Glass Brands
Written by T&S Auto Glass

Best Windshield Glass Brands

If you’re searching for best windshield glass brands, you’ve probably got a chipped or cracked windshield. Finding quality replacement windshields is important not only for your safety, but also for maintaining the value of the vehicle. This post will help you understand what windshield glass is available and what works best. Many times in Arizona windshield replacement will be covered with no deducible through vehicle insurance policies that have full comprehensive coverage.

Windshield Manufacturers: Dealer, OEM, and Aftermarket

In Arizona, T&S Auto Glass is your high quality choice for windshield replacement. Whereas, in China the popular third party aftermarket installers include Brightpower, Dongguan, and ShiyanHuachao. It should be noted that America and Europe make third party aftermarket windshields, but in China and other countries in the far East, they are OEM.


When it comes to dealer windshields, they are basically the same as an OEM windshield, with one main difference; the windshield has the dealer symbol emblazoned on it. For instance, if a person acquires their windshield from a Honda dealership, the windshield would have Honda located on the bottom corner. This occurs with all dealers.

Companies Providing Dealer Windshields

The companies that offer OEM windshields also offer the dealer windshields, with the top three manufacturers again being PPG, AP Tech, and Pikington. The only difference is the manufactureapplies the dealer name or logo to the windshield.


The windshield (a.k.a. windscreen) is a significant element of a vehicle. When it gets damaged, it not only lowers the appearance, but the operation and safety of the vehicle. While a windshield is replaceable, there are various windshield manufacturers available to choose from. Also, each manufacturer may offer a different type of windshield for the same vehicles. These type of parts are known as aftermarket and OEM windshields.

In addition, there are situations where Chinese-made glass is just stamped with the name of an American company, this is because the American company placed an order with a Chinese manufacturer and not due to being a Chinese ‘imitation’. The OEM vendor is unable to participate in these type of practices due to the risk of losing the ‘approved vendor’ status, and breaking contracts.


There are several major OEM windshield brands, including Carlite, Saint-Gobain Sekurit (SGS), PPG, Pilkinton, AP Tech, and Mopar.

An OEM windshield include those installed by the manufacturer and produced specifically for the vehicle model type. The Original Equipment Manufacturer (OEM) part could change between years as cost reduction is achieved by the manufacturer. An OEM windshield is going to have the exact same moldings and attachments as the original part, due to being the identical product with the same part number. For this reason, an OEM windshield is easily changed with the part from the same manufacturer. Obviously an OEM windshield is going to have the same standards as the original.

Companies Providing OEM Windshields

When it comes to OEM windshield production, there are many popular companies, including PPG, AP Tech, and Pilkington. These are long trusted companies within the auto industry for supplying windshields. Individuals looking to replace their OEM windshield can obtain one straight from the brand supplier.


An aftermarket windshield is purchased at a company which is not affiliated with the dealer and does not carry OEM. For instance, Safelite is the leading aftermarket windshield carrier in the U.S. The windshields are offered at affordable prices, and do not have dealer stamps. However, they may not have the same standards as a dealer or OEM windshield.

Which Windshield to Choose?

It can become frustrating to locate the perfect option for a windshield replacement, as there are three main options available. The following should be considered by the car owner:

Safety: Dealer and OEM windshields are designed and produced to specifically fit the vehicle. This ensures the windshield provides a tight fit and upholds the safety standards. In addition, OEM parts pass government regulations, just as the original did.

Quality: When it comes to quality, aftermarket windshields may not provide the quality standards of OEM or dealer windshields.

Price: An aftermarket windshield tends to be less expensive, but OEM and dealer windshields provide better quality and safety standards.

It is typically recommended by auto glass professionals to go with an OEM replacement or dealer windshield replacement for the safety and quality they provide.

Phoenix Best Windshield Replacement Service

If you’re looking for the best windshield glass, installed with the best service, T&S Auto Glass is your choice for anywhere in the Phoenix Valley. We offer mobile windshield replacement in all of the cities in the Phoenix Valley including Phoenix, Mesa, Chandler, Gilbert, Glendale, Tempe, and more. Every windshield replacement technician is trained and equipped to provide exceptional windshield replacement services using top quality windshield glass. When your car needs a new windshield trust the best and call T&S.

Schedule Windshield Replacement Today

480-345-0990 /602-667-3030 /623-878-5566

What Types of Glass Is Used In Car Windows
Written by T&S Auto Glass

What Types Of Glass Is Used In Car Windows?

Typically, modern windshields are created from laminated safety glass, which is a treated glass and usually combines two curved glass sheets and a plastic lamina ted layer between for safety. They are then bonded to the window frame. Whereas, windshields for motorbikes are commonly created with high-impact acrylic plastic or poly-carbonate.

Car Glass

Car glass includes the rear and side windows, and a windscreen. Sometimes, there may be a glass roof. The side windows can be fixed, or a power or hand cranked window allowing it to be raised and lowered. A powered sunroof is a retractable and transparent window that can be fixed, powered or manually open.

There are models which provide sun blinds for the rear side and rear windows. Also, window shields are a feature which provides additional protection and safety from debris, while providing the driver more comfort. Most car glass uses a glass run channel to hold it in place, this also helps contain glass fragments if glass is broken.

The majority of car models today use laminated glass due higher safety and protection as it will not shatter into sharp pieces.

Car Windshields

The purpose of a windshield is to protect the occupants from debris, including insects, dust, and the wind while providing aerodynamic windows in the front. Windshields may have UV coatings added for protection against ultraviolet radiation. Although, this is typically unnecessary due to laminated safety glass absorbing the majority of UV-B. Whereas, the UV-B that remains, along with most UV-A gets absorbed by a PVB bonding layer.

The glass on a motorbike has the main purpose of shielding riders from wind, but less effectively than a car. On a racing or sports motorcycle, the main purpose is to reduce drag, providing an optimal aerodynamic design with his/her body, rather than shielding against wind when sitting up.

The Different Types of Auto Glass

The difference in glass used in your home and your windshield are very different. Unless your home has specially fabricated windows, when home window glass breaks it will shatter, creating very sharp pieces that can be harmful. Whereas, safety glass of car windows does not shatter, and designed to eliminate sharp pieces.

Auto glass is either laminated or tempered. Typically, auto glass deigned for the rear and front side windows and the rear window will be tempered glass, while laminated glass is used for windshields.

Laminated Glass

It is possible to trace laminated glass back to the 1920’s, as two glass sheets were placed together using a PVB (polyvinyl butyral) sheet between the layers. Then, fusing the layers together with extreme heat, the laminated safety glass was introduced.

Although laminated glass can break, it eliminates the shards from flying off in a collision. Laminated glass is fabricated to endure extreme impacts without shattering. Therefore, increasing passenger safety by eliminating potential injury of flying glass. Also, if a passenger is thrown into the windshield, laminated glass acts as a barrier.

Laminated glass is extensively used within the auto industry, but it may be applied for other applications where potential impact could occur. For this reason, many store and shop windows use laminated glass.

Tempered Glass

While the rear window and door windows can be created from laminated glass, there is less potential of human impact during a crash. For this reason, most models use tempered glass for these windows. Tempered auto glass is fabricated as a one-ply product, treated using a process of rapid heating and cooling. If tempered glass breaks, it shatters into thousands of non-sharp pebble like pieces, rather than sharp dangerous pieces.

Like with laminated glass, tempered glass can also be used outside of the auto industry. For instance, tempered glass is ideal for products such as cooking and baking dishes, cellphone screens, and sunglasses. Because of the fabrication process, tempered glass is strong and hard compared to untreated glass with the same thickness. Due to the overall structure of laminated glass, it is able to be repaired due to a small crack or chip, but when tempered glass breaks it will have to be replaced.

Auto Glass Repair Services In Chandler or Tempe, Arizona

TS Auto Glass offers auto glass repair in Tempe, Arizona for cars, trucks, SUVs and RV’s. No matter what kind of damage your vehicle’s glass has we can repair or replace it. We are the Phoenix Valley’s most meticulous auto glass repair company that offers service at our shop in Tempe, or mobile windshield replacement anywhere in the valley. When you want the best, choose T&S.

Call today to set up your repair or replacement appointment

(480) 345-8990 / (602) 667-3030 / (623) 878-5566

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