Auto Windshield Repair vs Replacement Guide
Written by webtechs

Auto Windshield Repair vs. Replacement? Guide – What you need to know

Auto Windshield Repair vs Replacement Guide

A few years back, cracks and chips in your windshield could not be repaired and needed to be replaced. However, today’s technology makes auto windshield repair easier and more efficient that ever depending on the location, size and severity of the windshield crack or chip. Wondering whether you should get your windshield repaired or replaced? Great, this guide will teach you the differences between each type and let you know what kind of cracks and chips can be repaired without replacing your windshield.

First of all, if you live in Arizona, it’s quite likely that your insurance will cover full replacement of your windshield if it is beyond repair. If you live in Arizona, skip to “what kind of cracks and chips can be repaired?”. If you don’t live in Arizona, start with the auto windshield repair section below.

Do I Need Auto Windshield Repair?

Windshield Chips Can Be Repaired

Auto windshield repair can save you money and is a quicker solution than auto windshield replacement but if your insurance company does not pay for chips and cracks, you will have to front the money yourself. Although, we have heard of some insurance companies waiving the deductible of the claim, making the repair free but not all insurance companies will do this. Make sure and call your insurance company before doing any repairs or replacements on your windshield. Professional auto windshield repair will prevent a crack or chip from spreading and help mask to damage without having to remove the glass. If you have a crack or chip in your windshield, you should get it repaired right away to help avoid the crack or chip from spreading. If your crack or chip has grown larger than a dollar bill you will most likely to auto windshield replacement, see below.

Assessing Windshield Damage

Windshields are designed for the purpose of providing structural support to the vehicle, and in order for them to fulfill this purpose, they need to be strong enough to withstand wind and external stress when the vehicle is travelling at great speeds. To ensure durability, windshields comprise of a layer of automotive safety glass we call lamination, sandwiched between and holding together two outer glass layers. This ensures that the structure of the windshield itself can withstand minor hits and damage from external stimuli.

But, inevitably, damage does occur. It could be a block of fallen masonry sticking through your windshield after the night of a storm, or a piece of flying debris that hit it when you’re speeding, the windshield can suffer both major and minor damage. In case of an everyday minor damage, the lamination will hold together the outer layers of glass, preventing the windshield from falling apart even if it cracks. Due to its durable nature, not all damage it takes requires that you replace the windshield, and in most cases, you may just be able to have the crack repaired. Below we have outlined how you can determine whether your car’s windshield needs to be repaired or replaced.

Repair or Replacement – Determining the Best Fix

As mentioned above, cracks and chips in the windshield don’t call for a replacement in most cases. But whether they do or don’t is dependent on four factors, an assessment of which will tell you what the best fix is in a certain instance. The size of the crack, its depth, the type of damage, and the location of the crack, all play a role in determining the seriousness of the damage the windshield has taken.

Your vehicle will need to be evaluated at a repair shop where various factors will be assessed in order to determine whether the damage is repairable or will require replacement. In addition to those mentioned above, these will also include the repair technician’s skill level, your expectations, and the likelihood of a durable repair.

Having the Windshield Repaired

Is My Windshield Chips Repairable

Having a single chip or crack repaired shouldn’t take more than 30-40 minutes at the repair-shop. If it’s a deep crack or has been contaminated, pre-repair steps will need to be undertaken to prepare the damaged area for a potentially successful repair.

The actual repair job will involve the technician infusing a curable clear resin in the windshield’s outer glass layer, restoring its shape and structure, and improving the glass’s appearance. Curing and polishing the resin leaves behind a smooth surface and prevents the crack from spreading and causing more damage. A good repair technician should assess all the factors that will impact the repair and determine if a repair is the best course of action or if the vehicle will be better served with a windshield replacement.

In case where the damage is deep enough to have reached the middle layer of the windshield, the cracks itself needs to be deepened or widened with a drill to ensure that the resin will reach the middle layer. It should be noted that all repairs need to be conducted only after dust particles have been removed from the cracks and crevices, a task that can be achieved with the use of a small vacuum cleaner designed for this purpose.

After the injector has been attached around the damaged area and the resin inserted, the technician will remove any excess and cure and harden the resin under UV light.

What Kind Of Windshield Cracks And Chips Can Be Repaired?

This picture/guide below will show you what type of cracks and chips can be repaired. If your crack or chip is bigger than these examples you are going to need to get your windshield replaced.

Do I Need Auto Windshield Replacement?

Auto windshield replacement is the process of removing your old damaged windshield and replacing it with a new one. Replacing your windshield can be done fairly quickly but you will need to wait a few hours before getting back out on the road because the bonding materials need time to cure. Replacing your auto windshield is more expensive than auto windshield repair but as we mentioned in the second paragraph, there are tons of insurance companies who will replace your auto windshield for free, especially if you live the Arizona area.

Size and Depth of the Crack

If you had gone to a repair shop with a crack longer than a dollar bill about a decade ago, it would have been irreparable; some still are based on other factors, but modern technology has increased the likelihood of successfully repairing larger cracks and chips, with repair shops being able to repair cracks even 18-inches in length. Depending on the depth of damage and other factors, each case will have to be assessed on an individual basis by the technician, and a course of action determined.

Type of Damage

With a lot of different ways your car’s windshield can get damaged in, there are a lot of different cracks; some can be easily repaired, some not so easily, and others not at all. Among chips and cracks that can be easily repaired are:
– Bulls-Eye and Partial Bulls-Eye: circular and semi-circular cracks caused by circular objects,
– Star Break:short cracks branching from the point of impact,
– Dings and Crack Chips: cracks smaller than a quarter-dollar coin in size, and
– Pit: a small crater like shape formed by glass being rubbed off by sand particles.

Generally, small cracks and chips in the windshield that are no bigger than a quarter-dollar coin can easily be repaired by any auto glass repair-shop.

Multiple cracks on the windshield, however, even if they all small in size are harder to repair and will have to be assessed by the repair technician on an individual basis.

Location of Impact and Damage

Even if a crack is small enough to be repaired doesn’t mean that it should. This is because even the best repair jobs can leave scars in the form of blotches, or an un-even surface which, if in the driver’s field of vision, will hinder visibility and decrease clarity. When analyzing if the location of the damage will be in the driver’s sightline, technicians need to consider the heights of everyone that may drive the particular vehicle as that may vary.

Furthermore, chips and cracks near to the edge of the windshield that have caused considerable damage call for a replacement and not just a repair, as they compromise the durability of the windshield and the firmness of its hold on the metal frame it is being held in. If caution is not exercised in the risk assessment, they can prove to be harmful to the passengers’ safety.

Cracks and chips near the edge that aren’t fully visible are too close to the frame and may not allow for successful repairs.

  • Some of the chips and cracks that can’t easily be repaired are those that:
  • are on the windshield’s inner side
  • are on both the glass layers
  • are on the internal radio antenna or the rain sensor
  • are in the driver’s field of vision
  • are in multiple locations on the windshield
  • are longer than 18-inches
  • have been contaminated
  • are on or near the edge

Having the Windshield Replaced

Is My Windshield Chips Repairable

Any crack longer than 18-inches, or a chip that’s deeper than 2-inches will most probably call for a replacement as it will be extremely difficult to repair, with low probability of a durable repair. If you find yourself at this cross-roads, you’ll need to decide whether you’ll be going for a windshield with the same OEM, an aftermarket substitute from the OEM, of an alternative from a third-party.

In order to ensure your replacement is done up to industry standards, always choose a repair-shop certified by your region’s regulating body (Auto Glass Safety Council in the US). If you are a resident of the United States, you can visit their website at to obtain a list of all approved repair technicians.

The replacement process involves 4 stages, In the first stage, areas around the windshield are covered with protective canvas to limit the activity to the concerned area. This is followed by removing the glue and seals from the edges and removing the windshield itself, leaving the frame bare. The frame is then coated with a primer on the inside where the windshield will be laid, while the windshield itself is coated with an adhesive sealer on the edges and left to rest for a short period of time. It is then laid in the frame and bonded.

The repair-shop will normally take between 30 minutes to an hour to complete the replacement process, although it could take slightly longer in some instances. After the windshield has been replaced, you are advised to not drive around for another hour so that the adhesives can dry down and bond, and the repair technician will tell you as much. The best course of action is to not drive at all and wait at the repair-shop for the adhesive to set.

For you to get a durable repair or replacement, you need to make sure that the technician you choose to carry out the task follows the set standards and assesses the damage with due diligence.

Other Factors For Auto Windshield Replacement vs. Auto Windshield Repair

Location of the chip or crack can decide if you need auto windshield repair or replacement. For example, if the crack is in the drivers line of site, it cannot be repaired. Also, if the crack is on the edge of your windshield it can spread fairly quickly and compromise the rest of your windshield. Even after repairing a chip it could leave some minor distortions that make it unsafe to drive. Its best to replace your windshield if you have either one of these issues.

If you’re not sure whether to repair your auto windshield or replace it, it’s best to seek professional advice from an auto body and auto windshield expert like TS Auto Windshield. Our technicians will first check if they can repair your windshield before suggesting a windshield replacement. Find a local Auto Windshield repair shop near you.


After Windshield Replacement Care Tips
Written by webtechs

After Windshield Replacement Care Tips

If you’re searching for “After Windshield Replacement Care Tips” this post should help you know what to do after you’ve received service. While your technician should give you instructions on what to do after your windshield replacement, this post gives you an online resource in case you forget or didn’t have time to listen to the care instructions.

Replacement Windshield Care

Whether your insurance paid for your repairs or you paid out of pocket following these steps will help ensure you get your money’s worth. If you drive too soon, get a car wash, or remove the adhesive tape too soon you can disturb the adhesives that hold your windshield in place.

How Soon Can I Drive My Vehicle?

The time the adhesive takes to dry depends on type of adhesive, humidity, and temperature. Generally it only takes about an hour to dry, but in some circumstances it may take up to 24 hours if special adhesives are required or if it is unusually humid. With T&S Auto Glass your vehicle will be ready to drive again the same day we work on it.

When Can I Get A Car Wash?

Car washes use very high pressure water jets to remove the dirt, bugs, and grime from our vehicles. If the sealant and moldings are not yet dry these high pressure jets can ruin your windshield replacement. Vehicle owners who are dead set on washing their car within 24 hours of a windshield replacement should do so with hand wash and strictly avoid any high pressure hoses going anywhere near the windshield. Rain isn’t under any pressure, so owners shouldn’t fret if there is a storm in the forecast.

How Do I Know The Replacement Was Done Right?

The only way to know for sure if the job was done right is to undo it and remove the glass. Then you can inspect the moulding and know for sure. This is why it is important to only choose windshield replacement services from a reputable and experienced company. We back up out work with warranty because we train our techs and ensure they are committed to high standards and consistent quality.

Take It Easy

The sealant and moulding is vulnerable for the first 24 hours after a windshield replacement. That means you should take it easy with your vehicle and avoid jarring and unnecessary shaking. Try to avoid slamming your vehicle door as it causes pressure inside the car and may pop the windshield loose. You should also avoid going off-road or over unusually rough terrain. If you can you might also leave the windows gapped a bit to allow hot air to easily escape and avoid higher pressure inside the vehicle.

Select A Different Route

If you live, work, or commute through an area that is prone to having lots of road debris or if your windshield repair was vandalism you may consider a new route for your daily commute. If it was done in a parking lot you should consider an alternate area to park and report the damage to property owners.

Phoenix Valley Warrantied Windshield Replacement

If you live in the Phoenix Valley and need windshield replacement T&S Auto Glass offers high quality professional windshield replacement with warranty. We are detail oriented, highly skilled, and ensure that every single job is done quickly and correctly. Take a look at our 5 star google reviews to see what others are saying about our windshield replacement and auto glass services.

Call Today – (480) 345-8990

Rock Hit Windshield, Who Is Responsible
Written by webtechs

Rock Hit Windshield, Who Is Responsible?

Our vehicles are investments and when a rock hits yours the first thing you think is a rock hit my windshield, who is responsible? Who will pay for the damages to my vehicle? It’s nearly impossible for you to know which vehicle in front of you kicked up a rock in busy traffic. If you are sure of which vehicle it was you do have a few options in Arizona.

  • It is possible to sue the other driver, which is nearly impossible without them confessing to negligence.
  • It’s possible to contact the other drive and file an insurance claim with their insurer.
  • You can contact your own insurance company and let them handle it alone.

This scenario is based on the idea that the vehicle that kicked up the rock did so unintentionally. Rocks thrown from the roadside or dropped off overpasses are a whole other store that involves criminal charges. If you’ve been the victim of rocks being thrown at your vehicle, call the police immediately.

Unsecured Loads & Damage

Arizona state law states that:

“A person shall not drive or move a vehicle on a highway unless the vehicle is constructed or loaded in a manner to prevent any of its load from dropping, sifting, leaking or otherwise escaping from the vehicle.” (A.R.S. 28-1098.A).

If the rock that hit your windshield fell out of a truck carrying an unsecured or uncovered load, you may be able to request that the trucking company pay for repairs. Proving it was their truck is complicated unless you have video proving that their load was in fact unsecured and the rock that hit your vehicle wasn’t simply laying on the highway.

This is an uphill battle as you will have had to have taken a quick picture of the vehicle or have a always on video recorder while you drive. If in fact you can prove that the truck was overfilled or unsecured the trucking company may take responsibility

Can I Sue The City or State?

The state of Arizona maintains highways but it is not possible to sue the city, county, or state for rock chips. ARS 12-820 is Arizona’s law preventing law suits for this type of situation under what’s called sovereign tort immunity. This measure protects public entities and public employees from lawsuits related to debris in the road.

How Do I Get My Windshield Repaired?

Using your insurance is probably the easiest way to get stress free windshield repair in the Phoenix Valley. Knowing for sure which vehicle it was that unintentionally ran over the rock that damaged your windshield is tricky, and even harder to prove. Luckily Arizona is also a state where it is possible with the right car insurance to get a zero deductible windshield replacement. So the best course of action is to contact your local windshield repair company or insurance company.

Phoenix Valley Windshield Repair

If you’ve got a rock chip or crack in your windshield T&S Auto Glass is your source for the most meticulous and professional windshield repair in the valley. We offer service at our shop in Tempe and also anywhere in the valley with mobile windshield repair. Our team will help you with every facet of the process from assessing the damage, helping with filing insurance claims, to meeting you at or your home or office to perform the service. Choose the best in windshield repair in the valley and enjoy the best customer service and quality of work with T&S Auto Glass.

How Are Windshields Made
Written by webtechs

How Are Windshields Made, Manufactured & Sized

During the earliest times of automobiles, cars were made with an open-air design. Because they did not have windshields, drivers would often wear goggles to protect their eyes from debris and wind. This was really inconvenient. During 1904, the windshield would be invented. The windshield would become an important part in protecting people from the elements of the outdoors, especially as the cars had become faster and more powerful. The early type of windshields was made from a glass that would shatter on impact and because this lead to a lot of injuries, then an alternative option was found.

Manufacturers began to make windshields using tempered glass. Tempering is a heat treatment that makes glass much harder and stronger, so that it can resist shattering. This was the main method until around the 1950s when multilayered laminated glass became popular. Laminated glass is considered to be very strong, being very similar to tempered glass, but it bends slightly on impact which adds more protection from it shattering. Now, Laminated glass windshields are considered to be the top safest auto glass type and it is required by law in most countries including the United States.

What materials are a windshield made from?

The essential parts of windshield glass are cullet, limestone, dolomite, soda ash, and silica sand. However, there are some small amounts of aluminum oxide and potassium oxide which are sometimes added.

Silica which makes up about 60 to 70% of the glass is the main ingredient and it is what makes the glass well, glass. (Quartz is a glass like substance that happens in nature and it is made from silica.) The Soda ash is what reduces the melting point of the glass mixture. Dolomite makes it easier to work with the melted material while limestone helps to improve the durability of the glass.

It is these ingredients when mixed with a small amount of water and is heated at a high temperature which causes chemical fusion which causes these ingredients to fuse into a new item which is glass.

Why Windshields Are Made Using Laminated Glass

The materials that are used to make a windshield will have some important properties. The glass will need to retain the clarity over a long time. It will also need to be made from strong materials that can provide structural support to the roof if there is a roll-over collision. The windshield also needs to be strong enough that it resists damage during a minor collision, so that the owner of the vehicle will not have to replace it after every small fender bender. The most important property is that the windshield needs to be shatter proof, so that glass shards are not sent flying during a major accident.

Laminated glass is a material that covers all of these requirements. To basic vision, a windshield appears to be basic glass, but laminated glass is made from 3 layers. The inner most layer happens to be made from polyvinyl butyral and it’s stuck in between clear tempered glass.

The design is made to serve a certain purpose. Whenever a small object like a rock strikes the windshield it could crack or chip the glass. However, because of that inner polyvinyl butyral layer, the damage is done to the outside layer of the windshield. Imagine just how dangerous it would be to be driving and every piece of debris or rock hit the windshield; it could shatter the glass. Besides being really dangerous, car owners would constantly have to spend money to replace their windshields. The glass may still need to be replaced or repaired from time to time, but laminated glass helps to provide a more durable and safer glass for vehicles.

Manufacturing Process of Windshields

Most windshields are made using the float method. It is called this because the glass just floats inside of a chamber during one of the steps for manufacturing.

During the first step, the water and ingredients are mixed together in a tank where they are placed under high heat and melted. This molten mixture is then sent through a broad and short opening into a second tank, which is the float chamber. This chamber contains a molten tin layer that is thin which is where the mixture floats.

From the second chamber, the molten glass sheet is then transported by using rollers into the lehr, which is another chamber where the glass is gradually cooled or annealed. The raw glass is what is used to make a windshield.

The annealed glass is then cut into the required size using a diamond cutting tool which is called a scribe. Then it is shaped and tempered, but this is not the last step.

Then the glass sheet is placed into a mold or on a mold with the right shape and curvature and then it is heated to the point where it is soft but not melted and that causes it to sag into or on the mold. Then it will be quickly cooled by jets of cold air. This tempering process really hardens and strengthens the glass.

The last step happens when two tempered glass sheets are put on each side of polyvinyl butyral. These layers are heated inside of an autoclave and then pressed between rollers. This makes the polyvinyl butyral transparent and then fuses the glass and the polyvinyl butyral into a single layer of laminated glass. The polyvinyl butyral is what gives the glass the anti-shatter protection if there is a collision and it also holds the glass shards from traveling at high speeds.

Different moldings, sensors and attachments can be added or made into the glass. These can include everything from multi-use antennas to hydrophobic coatings to rain sensors.

The windshield is now ready to be fitted and then bonded into the frame of a car. Special primers, sealants that have polyurethane and adhesives are used for this.

How Windshields Are Sized

The windshield size actually depends on the vehicle design. During the manufacturing process, sheets of tempered glass are cut using a diamond scribe to fit the glass to the specifications of the manufacturer. The polyvinyl butyral layer is also cut to fit the same size. After the pieces are cut and then molded to the right shape, they may be assembled to make one layer. This process is finished in an autoclave, which is a special oven that uses pressure and heat to bond the layers. The windshield will emerge ready to be installed in the right shape and size as stated by the vehicle manufacturer.

Because the size of the windshield is based on the specifications of the design of the vehicle, there are almost as sizes of windshields as there are car models. It is for this reason that it is almost next to impossible to be able to replace a windshield from one car to another. For safety reasons, this is not a good idea. If you need to replace your windshield, then a new one that fits your vehicle will need to be ordered.

Because of the curve of the windshield it has been made for the design requirements, ant is not possible to cut a larger windshield to fit a car. This could cause a windshield to not have the right curve and it will not fit properly. A windshield should only be replaced with the right size of windshield based on the specifications of the manufacturer. This is on area which there isn’t a repair that may be implemented safely.

Because of the design standards, the windshield sizes are increasing even as tiny cars are being made. The aerodynamic designs of the future allow better visibility and help to increase the safety on the roads. It is predicted that the windshield sizes will continue to increase in relation to the size of a vehicle.

Windshield Repair & Replacement Phoenix, Arizona

T&S Auto Glass offers high quality windshield repair and replacement in Phoenix, Tempe and other cities in the Phoenix Metropolitan area of Arizona. Learm more about our windshield repair & replacement services here.

No Deductible Free Windshield Replacement In Arizona
Written by webtechs

No Deductible Windshield Replacement Arizona

Looking for which states offer “No Deductible Free Windshield Replacements”? You have found the right place, TS Auto Glass will help you find free windshield replacements in Arizona, Florida, New York and more.

It is dangerous to drive with a pitted or cracked windshield, meaning it is important that you get a damaged windshield replaced as quickly as you can. You may even qualify to get your windshield replaced for free depending on where you live, from Boston, Massachusetts to Apache Junction, Arizona and places in the middle. The following are what you will need to know about getting a windshield replaced for free, the laws and auto insurance.


The U.S Department of Transportation set federal regulations so that the minimum requirements of windshield visibility and conditions within the country mandate that every state enforces these obligations. These regulations require that windshields be free of any damage in the center, with the center being defined as being the area directly above the steering wheel, two inches from the top and an inch from either side. If there are no intersecting cracks, a single crack is within regulations.

Every state has an individual Department of Transportation which can set regulations further than the national requirements. However, many states allow their law enforcement officers to decide if a windshield has enough damage to create impaired vision.

Additionally, there are states that have regulations on how insurance companies handle replacing or repairing windshields, with most state laws regulating concerns over insurance companies making use of used or aftermarket windshield replacements.

What’s the Free Windshield Replacement Laws?

The free windshield replacement laws are associated with the state’s insurance laws, which each state is able to set differently. If your state has certain insurance requirements regarding auto glass replacements, the insurance company might be required by law to cover all costs of the windshield replacement or repair, even if there is a deductible. Although, the free windshield replacement law comes from the comprehensive part of your auto insurance policy, and not liability. Therefore, the free windshield replacement law usually applies only to the policy holder that has comprehensive auto insurance coverage.

For instance, let’s imagine you reside in Louisville, Kentucky where they have a windshield replacement law and you have full coverage insurance with a deductible of $250 and you find you got a large crack in the windshield. In the state of Kentucky, the insurance company would have to waive your $250 deductible and cover the cost of replacing your windshield. The same would apply if you live in Covington, Owensboro, Hopkinsville, or Richmond. There is a similar law in Florida, meaning if you live in Jacksonville, Miami, or Orlando, Florida and your windshield is cracked, you would likely have the ability to claim a free windshield replacement.


The states that follow have insurance laws in place that focus on the repair or replacement of the windshield:

Florida: Insurance companies are required by law to void your deductible when it comes to windshield claims. However, this may not include other type of auto glass claims.

Kentucky: This state has a ‘zero deductible’ law when it comes to needing a windshield or other auto glass replacement.

Arizona: In the state of Arizona, from Peoria, Avondale, Tempe, Scottsdale to Chandler, Gilbert, Flagstaff, Phoenix, Glendale, Tucson, Surprise, Mesa and further, you are provided the option of buying a separate auto glass waiver or endorsement when getting auto insurance. In the event you have this waiver or endorsement, you are not required to pay the full deductible upon replacing the windshield.

Massachusetts: This state is often referred to as a ‘zero deductible’ state as well, but that is rather misleading. While you might have a friend located in Worchester that did not have to pay anything, you may have a friend who lives in Springfield or in Lowell, Massachusetts that was required to pay $100 of their deductible. The cause for different rates is because of the ability to buy a different auto policy with an auto glass deductible. If you live in New Bedford, Cambridge, or Brockton, the decision you make when buying the auto insurance coverage will have an effect on whether or not you are able to replace your windshield at no cost or not. Those who live in Massachusetts have the option to buying comprehensive insurance policies that include a free windshield repair or replacement, or the option to purchase a policy with a $100 deductible for windshields.

New York: Within this state, the insurance company is able to offer policies which do not deductibles for replacing auto glass.

South Carolina: This is another ‘zero deductible’ state for both windshield and other auto glass replacement. It does not matter where you live in South Carolina, rom North Charleston, Columbia, Greenville, Rock Hill or anywhere else, if you purchased comprehensive auto insurance with a damaged windshield, you are likely to qualify for the free windshield replacement.

No Insurance Windshield Replacement in Phoenix

If you’re looking for Windshield Replacement in Phoenix with no insurance T&S Auto Glass can still help get you back on the road.  If your insurance is liability only and doesn’t cover windshield replacement we offer quality windshield replacement services that deliver high quality replacement auto glass that you can afford.  If you’re reconditioning or restoring an older vehicle that has a broken windshield and no insurance we can still help with that!   We offer mobile windshield replacement anywhere in the Phoenix Valley and at our shop in Tempe, AZ.

We can come to your home to replace the windshield or your can have a tow truck bring it to us if the damage is too serious.  If you can drive with the damage safely you are also able to bring your vehicle to us at our shop in Tempe.  Driving with a cracked or damaged windshield means having additional glare and a limited field of view that can lead to accidents.  The windshield may also fail if there is extensive spiderweb like cracking and can injure you and your passengers.  Take care of your windshield replacement today and safeguard your safety and the safety of others. If you have no insurance on your vehicle please call for mobile service or have your vehicle brought to us for service, do not drive your vehicle without insurance.


If you live in Florida, Kentucky, or South Carolina and you purchased a comprehensive auto insurance policy, you are likely to qualify for the free windshield replacement. If you live in either Massachusetts, Arizona, or New York, you might have purchased a separate auto glass endorsement, or opted for the $0 or $100 glass deductible.

If you’re a resident of any other state, you can check with your insurance policy to find out what your comprehensive deductible is. Depending on the amount of your deductible, it might make more sense to attempt for a free windshield repair before going for the replacement. If you are looking for windshield replacement in Tempe, Arizona, look no further than TS Auto Glass. Call Today – (480) 345-8990 

How To Get Free Windshield Replacement In Arizona
Written by webtechs

How To Get Free Windshield Replacement In Tempe, Arizona

If your looking for information on “free windshield replacement“, this article should help steer you in the right direction. This article will show you how to get your windshield replaced for free.

States like Arizona have special laws and policies when it comes to windshield replacement and repair. Some cities in Arizona are even eligible to purchase separate auto glass coverage that covers your windshield repairs for free, without having to pay your deductible. Some coverage’s in Arizona even cover windshield replacement for free. Also see below for a list of other states that have free windshield replacement.

What Cities in Arizona offer Free Windshield Replacement & Repairs?

Insurance paid for, free windshield replacement is available in Peoria, Tempe, Ahwatukee, Avondale, Mesa, Gilbert, Flagstaff, Phoenix, Scottsdale, and Chandler, Arizona. If you have comprehensive coverage and purchase the auto glass endorsement you will not need to pay a deductible when you replace your windshield.

Do I need To Pay A Deductible If I’m Replacing The Entire Windshield?

No deductible windshield replacement is possible depending on the type of insurance you have. Usually any repair to a chip or crack will be completely covered without the need to pay a deductible. Although, if you are replacing the entire windshield, you may have to still pay. It all depends on the type of comprehensive coverage you have and if you purchase the auto glass endorsement or not.

How To Make An Auto Glass Claim?

Here is how you start the auto glass claim process with you insurance company.

  1. Call your insurance company to start the claim
  2. Prepare details about the incident for questioning
  3. The insurance company will go over you policy with you and explain what’s covered and what’s not

If you have the right auto glass coverage, your agency will arrange for repairs with an auto glass company. Some auto glass companies are even going mobile and can come to your home or office for the repair. Most claims are usually completed within 48 hours.

With help from auto insurance coverage, getting a windshield replacement has never been cheaper or easier. If you need windshield replacement in Tempe, AZ call TS Auto Glass today.

Windshield Regulations

The U.S. Department of Transportation set forth the minimum standards for the condition of windshields. The level of visibility is the deciding factor and must be enforced by each state. The area above and around the steering wheel must be free from damage. This area is defined as inch out on either side of the steering wheel and two inches from the top of the windshield. A single crack is permitted in this area, but it must have no intersecting cracks.

Windshield Repair Costs 2017-2018
Written by webtechs

Windshield Repair Costs 2017-2018

Typically windshield replacement costs in 2017-2018 averaged around $200-$500 depending on the size of the windshield. Most people don’t know that insurance companies in Arizona actually offer auto glass insurance. Your windshield can be completely replaced for free. TS Auto Glass works very closely with most auto insurance companies and can help assist in making your auto glass claim.

Will my insurance cover the cost of my windshield repair or replacement?

See your options below

  1. If you windshield is repairable – If your windshield is repairable, insurance will usually cover the auto glass repairs
  2. If your windshield is damaged beyond repair – If your windshield has a spider crack or is beyond repair, you will most likely need windshield replacement. Most insurance companies will cover the full cost of windshield replacement.

Will I have to pay any additional costs to have my windshield repaired or replaced?

Some insurance companies will charge a deductible depending on how much damage and what type of vehicle you own. You are responsible for any amount that your insurance doesn’t cover.

Windshield Replacement & Repair Costs: Paying out of Pocket

If you choose to pay for your auto glass repair out of pocket because you don’t have auto glass coverage, you will be responsible for the windshield replacement costs.

Get a free auto glass replacement or repair quote in Arizona:

Arizona and some other states offer “no deductible windshield replacement” which means you could get your windshield replaced for free. Furthermore, it is illegal to drive with a cracked windshield in Arizona, so getting your windshield replaced for free can actually save you money versus getting a cracked windshield ticket.

  1. Visit our website
  2. Fill out our contact form with your details or
  3. Give us a call with your details
  4. Receive a free replacement or repair quote

What Factors Affect The Cost Of A New Windshield?

Several factors affect the cost of a new windshield. The most influential factor in the cost of a replacement windshield is the type of vehicle.

Dealer Only Replacements

Some types of windshields are only available through the dealerships. This is common among luxury vehicles especially. If you own a BMW, Lexus, or a Mercedes the replacement glass is most likely going to have to be ordered from the dealers.

Amount Of Labor Required

Newer vehicles are being equipped with some great technology that makes driving more and more safe. Some of these technologies like lane departure warnings, brake assist technologies, rain sensors, wiper park area, and condensation sensors are installed on the windshield.

These sensors many times are not made to be removed and simply come attached to a replacement windshield. The cost of the sensors is part of what can make the price of a windshield go from around a couple hundred dollars to a considerably higher price.

Vehicles that are older than about 2007 didn’t have these type of sensors or some of the newer technologies and are generally less costly to replace. Vehicles that were produced starting in 2008 and those that are newer may have a wide variety of technology installed and they are required for the vehicle to run properly.

Aftermarket vs. OEM Replacements

Another big factor when replacing anything on a vehicle, including the windshield, is if you are buying Original Equipment Manufacturer parts. While this is not optional for people with some luxury and performance models, it is an option for most passenger vehicles.

OEM Replacements are certified by the DOT to conform to industry standards and are nearly indistinguishable from the windshields installed at the factories.

Aftermarket windshields are less expensive by several hundreds of dollars. These glass companies do not have contracts with the auto manufacturers and can be different than the OEM windshields. Things like the thickness of the glass, types of sensors, or tint level can vary when using aftermarket glass.

This work takes the technicians extra time, so it costs a little more. Convertible vehicles also require more time to replace windshields as their mounting is different than regular vehicles.

Schedule Windshield Repair & Replacement With T&S Auto Glass

TS Auto Glass accepts all major credit cards, insurance draft, checks, and money orders.

Have additional question about windshield repair or replacement costs in Arizona? Give us a call today to discuss your details. T&S Auto Glass offers windshield repair, windshield replacement, auto glass repair, auto glass replacement, mobile glass and RV glass services in Tempe, Arizona.

How Long Can You Drive With Cracked Windshield In Arizona
Written by webtechs

How Long Can You Drive With Cracked Windshield In Arizona?

If you are wondering whether you can get a ticket for driving with a cracked windshield, this post should help!

Safety Tips and Laws On Cracked Windshields

How Long Can I Drive with a Windshield Crack In Arizona

Does this sound like you? “My windshield is cracked but I am going to continue to drive it as long as possible so I don’t have to spend the money to repair it right away”. Well, you are not alone, 1,000’s of people are driving with cracked windshields everyday! Although, just because you can still see through the windshield doesn’t mean it is safe to do or legal.

Safety Issues with cracked windshields in Arizona

You windshield not only provides visibility while driving but it also support the structure of your vehicle. For example: If you had a roll-over accident without a windshield, the crash could nearly crush the entire top of the car closest to your head. Even small cracks or chips are enough for your windshield to lose its structural integrity. Also, your windshield acts as a force re-distributor. If you were to get into a front end collision, your windshield causes the force to move downwards instead of straight towards you or your passengers.

Your windshield also has a built in safety feature that prevents glass from flying around if you are in an accident. Even small cracks and chips can damage this safety feature leaving you in immediate danger if you were to even get into a minor accident.

The windshield in your vehicle also holds your air bags in place. If your windshield glass is damaged, the air bags could deploy incorrectly.

One of the purposes of your windshield is to actually provide you with additional protection should an accident occur. Aside from keeping bugs, dirt and the wind out of your eyes while driving, a windshield also acts as a barrier between you and the possibility of you flying through it”. Centennial Glass

Arizona Cracked Windshield Replacement Law 

It is illegal to drive with a cracked windshield that impairs the vision of the driver according to Arizona’s cracked windshield replacement law. Know your local laws for your state about cracked windshields.

“Any crack over 1/4″ wide should be fixed or replaced. Any crack under 1/4″ is OK to drive with in Arizona. See § 393.60. This criteria applies to the driver’s side of the vehicle and does not talk about the passenger side of the windshield”.

Arizona’s windshield law states, “Set by D.O.T., state traffic laws extend beyond the minimum requirements. Every state windshield-visibility law states that windshield damage cannot impair a driver’s vision. In some states, including Arizona and Florida, the kind of damage which qualifies as visual impairment is not actually defined, but is left up to the law-enforcement officer to decide“.  ICC COLLISION CENTER

How long can you drive a car with a windshield crack in Arizona?

There is no time limit on how long you can drive with a cracked windshield. A better question is, “how long can you drive a car with a cracked windshield before getting pulled over by a police officer and given a ticket?”.

Can I get a ticket for driving with a cracked windshield?

Yes you can get a ticket for driving with a cracked windshield in Arizona. The average ticket in Arizona for driving with a cracked windshield can be anywhere from $100 to $150. So, save yourself the money and get your windshield replaced right away. There are even insurance companies in Arizona that offer free windshield replacement without paying a deductible. If you are planning on buying auto insurance soon, make sure and get the windshield and glass coverage.

This is a very scary situation for any driver. Before you do replace your windshield consider the following:

How big is the chip or crack?

Very small chips and cracks aren’t a huge risk unless they impair your driving vision in any way. A windshield with a large spider crack should be replaced right away, due to the fact that it is unsafe and a bulls-eye for police officers.

Where the crack is located?

As mentioned in the previous sentence, if the crack or chip impairs your view from the driving seat, it should not be driven again until it is fixed or risk the safe safety or legal issues. With free windshield replacement in Arizona and mobile windshield replacement specialist that can come to your home or office, there is no excuse for risking your safety or costing yourself more money by not replacing your windshield.

How much does windshield replacement cost In Tempe & Phoenix, Arizona?

  • Windshield replacement in Arizona will cost you anywhere from $0 to $600 dollars depending on your type of windshield and if there are any electrical components installed in them for HUD etc.
  • Cracks ranging a foot or less will cost you anywhere from $10 to $65.
  • Cracks ranging a foot or longer will cost you anywhere from $65 to $85.

If you live in the Tempe, AZ area and need windshield replacement services, look no further than the trusted windshield repair professionals at T&S Auto Glass.

How To Fix A Leaking Windshield
Written by webtechs

How To Fix A Leaking Windshield

If you think your windshield is leaking you’re probably searching “How to fix a leaking windshield”. Drivers typically notice condensation, the smell of mildew, notice wet carpet or rust stains, or can actually see water coming through the windshield seals. If this is happening to you follow this guide to learn how to fix leaks in your windshield.

What To Do If Your Windshield Is Leaking

First of all you need to find out where the water is coming from. Water can enter the vehicle at any of the windows, door seals, sunroofs, or a number of other places. Water travels through vehicles under carpet many times and can show up or be noticed far from where it is leaking into the vehicle. Finding the right spot is the trick to stopping water from entering your vehicle and potentially ruining the interior. Read about why its important to repair, what the causes are, how to find the leaks, and how to fix the leaks below.

Importance Of Fixing Windshield Leaks

Vehicles that are not water tight will eventually develop mildew, rust, and mold. All of these things will affect the value of the vehicle and the health of the vehicle’s occupants. Mildew and mold pose serious threats to air quality inside the car and can cause allergic reactions or worse cause serious health problems. For about the last 15 years auto manufacturers have been installing underpadding which emits an odor once it gets wet, to signal drivers that something isn’t right. This helps avoid advanced problems such as rust, mildew, or mold.

Windshield Leak Causes

There are a number of issues that cause leaks in windshields, chief among them is pinholes in the seam located under the molding. While the holes might be small the problems they can cause are not. While today’s auto makers produce vehicles which incorporate the windshield as part of the structure and use advanced urethane seals, leaks are still possible. While urethane seals are very effective if there are skips in the seal from the factory it will allow leaks. In addition windshields that have been replaced by inexperienced technicians might also have problems that lead to leaks.

Common windshield leak problems

  • Pinholes in seam and seal
  • Incomplete urethane factory seal
  • Poor quality windshield replacement

Finding The Source Of Water Leaks

The most frustrating part of having water in your vehicle is that is it isn’t always easy to find the source. While there might be moisture or water in the trunk, it isn’t necessarily where the water is getting into your vehicle. Water can travel through the channels under the seating and carpet and fill up areas far from where it is coming in.

Give The Car A Shower

One way to find leaks in your vehicle is to create your own little rain storm that you can shut off. The best method is to use lower pressure and let the water gently shower down onto the car. High pressure might seem like the faster way to get the job done, but the water bounces off the car and doesn’t come to settle like a natural rainstorm does.

Use Soap As A Signal

Another great trick to finding leaks in your vehicle is to use soap to find the leak where wind can get in or out. Using a wash mitt apply soap all around the windows and then crank the heater blower all the way up on high defrost. With all the windows and doors shut the air will escape through the problem areas blowing little bubbles.

Fixing Leaking Windshields

Once you’ve found your leak it’s time to seal it up. Make sure that you don’t allow anyone to use silicone to seal your windshield, or do it yourself. Silicone expands and contracts with heat and prevents the proper sealants to be applied. Vehicle owners can purchase sealers online and apply them to pinholes to help keep water out. If you’re unsure of how to take care of your windshield leaks or want to make sure you preserve the value of your vehicle, leave windshield repair to the pros.

Phoenix Valley Windshield Repair

If you live or work in the Phoenix Valley and have a leaky windshield it can be a hassle. It also can ding the value of a vehicle if the interior is ruined by mold or rust. Preserve the value of your car, truck, or suv by allowing T&S Auto Glass to provide reliable leaky windshield repair. To find out more about our windshield repair services or schedule an appointment please give us a call today!

Schedule Windshield Replacement Today

480-345-0990 /602-667-3030 /623-878-5566

Best Windshield Glass Brands
Written by webtechs

Best Windshield Glass Brands

If you’re searching for best windshield glass brands, you’ve probably got a chipped or cracked windshield. Finding quality replacement windshields is important not only for your safety, but also for maintaining the value of the vehicle. This post will help you understand what windshield glass is available and what works best. Many times in Arizona windshield replacement will be covered with no deducible through vehicle insurance policies that have full comprehensive coverage.

Windshield Manufacturers: Dealer, OEM, and Aftermarket

In Arizona, T&S Auto Glass is your high quality choice for windshield replacement. Whereas, in China the popular third party aftermarket installers include Brightpower, Dongguan, and ShiyanHuachao. It should be noted that America and Europe make third party aftermarket windshields, but in China and other countries in the far East, they are OEM.


When it comes to dealer windshields, they are basically the same as an OEM windshield, with one main difference; the windshield has the dealer symbol emblazoned on it. For instance, if a person acquires their windshield from a Honda dealership, the windshield would have Honda located on the bottom corner. This occurs with all dealers.

Companies Providing Dealer Windshields

The companies that offer OEM windshields also offer the dealer windshields, with the top three manufacturers again being PPG, AP Tech, and Pikington. The only difference is the manufactureapplies the dealer name or logo to the windshield.


The windshield (a.k.a. windscreen) is a significant element of a vehicle. When it gets damaged, it not only lowers the appearance, but the operation and safety of the vehicle. While a windshield is replaceable, there are various windshield manufacturers available to choose from. Also, each manufacturer may offer a different type of windshield for the same vehicles. These type of parts are known as aftermarket and OEM windshields.

In addition, there are situations where Chinese-made glass is just stamped with the name of an American company, this is because the American company placed an order with a Chinese manufacturer and not due to being a Chinese ‘imitation’. The OEM vendor is unable to participate in these type of practices due to the risk of losing the ‘approved vendor’ status, and breaking contracts.


There are several major OEM windshield brands, including Carlite, Saint-Gobain Sekurit (SGS), PPG, Pilkinton, AP Tech, and Mopar.

An OEM windshield include those installed by the manufacturer and produced specifically for the vehicle model type. The Original Equipment Manufacturer (OEM) part could change between years as cost reduction is achieved by the manufacturer. An OEM windshield is going to have the exact same moldings and attachments as the original part, due to being the identical product with the same part number. For this reason, an OEM windshield is easily changed with the part from the same manufacturer. Obviously an OEM windshield is going to have the same standards as the original.

Companies Providing OEM Windshields

When it comes to OEM windshield production, there are many popular companies, including PPG, AP Tech, and Pilkington. These are long trusted companies within the auto industry for supplying windshields. Individuals looking to replace their OEM windshield can obtain one straight from the brand supplier.


An aftermarket windshield is purchased at a company which is not affiliated with the dealer and does not carry OEM. For instance, Safelite is the leading aftermarket windshield carrier in the U.S. The windshields are offered at affordable prices, and do not have dealer stamps. However, they may not have the same standards as a dealer or OEM windshield.

Which Windshield to Choose?

It can become frustrating to locate the perfect option for a windshield replacement, as there are three main options available. The following should be considered by the car owner:

Safety: Dealer and OEM windshields are designed and produced to specifically fit the vehicle. This ensures the windshield provides a tight fit and upholds the safety standards. In addition, OEM parts pass government regulations, just as the original did.

Quality: When it comes to quality, aftermarket windshields may not provide the quality standards of OEM or dealer windshields.

Price: An aftermarket windshield tends to be less expensive, but OEM and dealer windshields provide better quality and safety standards.

It is typically recommended by auto glass professionals to go with an OEM replacement or dealer windshield replacement for the safety and quality they provide.

Phoenix Best Windshield Replacement Service

If you’re looking for the best windshield glass, installed with the best service, T&S Auto Glass is your choice for anywhere in the Phoenix Valley. We offer mobile windshield replacement in all of the cities in the Phoenix Valley including Phoenix, Mesa, Chandler, Gilbert, Glendale, Tempe, and more. Every windshield replacement technician is trained and equipped to provide exceptional windshield replacement services using top quality windshield glass. When your car needs a new windshield trust the best and call T&S.

Schedule Windshield Replacement Today

480-345-0990 /602-667-3030 /623-878-5566

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